Frequently Asked Questions

We help employers send tangible tools and resources to employees when they experience a significant life event; injury, illness, loss, burnout, and other emotional traumas with our MentalHappy Kit product.
Yes
Yes, there is a minimum order and setup fee required.
Yes, we offer a full dashboard once you sign-up.
It is 9x7x4. Larger box sizes are available upon request for orders of 24 or more.
Inside each MentalHappy Kit are “happiness tools” to encourage healing, laughter, gratitude, or a motivational boost. Happiness tools are wellness focused products; games, motivational books, healing guides, delicious superfoods,stress relief products and a handwritten note. See MentalHappy Kit examples on home page.
One to two day turnaround time. For larger projects or bulk orders of 50 or more it is two to three weeks. Expedited bulk order is an option contact support@MentalHappy.com or your dedicated account manager for more details.
Yes. Contact your dedicated curator for assistance.
The minimum first order size is 12.
Yes, if the items are related to a bulk order/project. All items (or branded items) are subject to approval. We reserve the right to refuse any item that does not meet our brand standards.
Yes, but subject to approval.
The price of MentalHappy Kits vary based on employee population size, branding requests and order volume. Contact us to Talk to Sales View Packages Options,
Yes.
Yes, if next day shipping is included on your account. MentalHappy Kits are received within one to three days of purchase including Saturdays.
We ship internationally using DHL to 220 Countries.
MentalHappy Kit credits are prepaid MentalHappy Kits. We do not currently support one time purchases. Think of credits as a savings on buying MentalHappy Kits in bulk. 1 Credit = 1 MH Kit.
Credits expire 365 days from purchase.
MentalHappy Kit credits rollover for companies who are actively sending MentalHappy Kits.
Yes, you can add credits to your account whenever you want. To add more credits to your account go to the add credits page.
You can authorize other people in your organization to use your credits. You can also set budget and user restrictions.
Credits cannot be redeemed for cash or any other monetary value.

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